What Makes Us Different?
Looking out for you
Many construction companies say they’re client focused, but what does that mean exactly? At ICM, it means that we serve as an extension of your business. When you partner with us, we become your eyes and ears on the construction site and advocate for your needs throughout the project.
ICM owners Louis Buonaiuto and Richard Bowlin offer 47+ years of hands-on construction experience to clients, and will make it a point to be personally involved in your project. We truly believe that the level of owner involvement you’ll receive with ICM is something you won’t encounter with many other firms.
Fair business practices
Treating you fairly goes hand-in-hand with our owner-involved approach to project management. We’ll provide you with an up-front cost for your project, and stand by our pricing. If we make a mistake, we own it. We can do this because we’re confident in the quality of work we do. And we just feel it’s the right way to do business.
Our construction teams are made up of professionals with experience and expertise. By choosing the best team members for the unique needs of each project, we are able to ensure a smooth transition from initial architectural plans through successful completion.
“White Glove” treatment
Our clients give high marks to ICM’s “White Glove” treatment. It’s our process for turning your building over to you in ready-to-go condition so you can be up and running on day one. Every room clean. Every system tested. Every detail checked. You’ll notice the difference.
On-site safety is something we never leave to chance. Both of ICM’s owners are OSHA 40 safety certified, and we conduct proven construction safety programs for our employee training. ICM’s focus on safety has resulted in an EMR (Experience Modification Rate) of 0.001 (the industry average is 1.0). This important industry rating shows that our record of ensuring safe job sites is strong.